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With more than 3 million copies sold, this book—now in its second edition—gives you the tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk … blog comments powered by Disqus. Crucial Conversations: Tools for Talking When Stakes are High discusses how to handle disagreements and high-stakes communication. It is written on the premise that when you are stuck in any situation–whether it’s at home or work–there is a crucial conversation keeping you from accomplishing the desired results. ebook Crucial Conversations: Tools for Talking When Stakes Are High buy cheap Crucial Conversations: Tools for Talking When Stakes Are High txt download Crucial Conversations Training teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. 9/16/2001 · Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. 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